Privacy Policy

Last updated: March 2026

Who We Are

Etiquetta is an analytics service operated at etiquetta.com. If you have any questions about this policy, you can contact us via the contact form.

What Data We Collect

We do not use cookies, tracking pixels, or any other technologies that collect personal data passively. We do not collect or process any personally identifiable information (PII) simply because you visit our website.

The only personal data we collect is information you voluntarily provide by submitting one of the forms on our site (e.g. your name and email address). This data is used solely to respond to your enquiry.

We offer an open source, free version of our service which you can use without giving us any information whatsoever if you wish, by deploying it directly from GitHub.

How We Use Your Data

Any information submitted through our contact forms is used exclusively to:

  • Respond to your enquiry or request
  • Follow up on matters you have raised with us
  • If you decide to purchase a license, your name, contact information and billing information will be stored by us, securely, for as long as you decide to remain a customer.

We do not sell, rent, share, or otherwise disclose your data to third parties, except where required by law.

Data Storage and Security

All data is stored exclusively within the European Union and is subject to the protections afforded by the General Data Protection Regulation (GDPR). We apply appropriate technical and organisational security measures, including password protection and encryption, to safeguard your data against unauthorised access, loss, or disclosure.

Legal Basis for Processing

Where you submit data via a contact form, our legal basis for processing is your consent (Article 6(1)(a) GDPR), given at the time of submission. You may withdraw this consent at any time.

Where you purchase a license from us, our legal basis for processing is our contractual necessity (Article 6(1)(a) GDPR).

Data Retention

We retain contact form submissions only for as long as necessary to address your enquiry, after which data is securely deleted.

If you decide to cancel your subscription, we will still retain information about your payments to us, for tax purposes, for seven years.

Your Rights

If you reside in the EU, under GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us via the contact form on our website.

Changes to This Policy

We may update this policy from time to time. Any changes will be published on this page with an updated date at the top.